All systems are operational

About This Site

This is the official QBank status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact us.

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Past Incidents

Saturday 26th August 2017

No incidents reported

Friday 25th August 2017

No incidents reported

Thursday 24th August 2017

No incidents reported

Wednesday 23rd August 2017

No incidents reported

Tuesday 22nd August 2017

Backend Certificate revocation issue

Today at around 10:00 AM CST we started receiving messages from some customers that our wildcard certificate was revoked. After some investigation and with the help of ssl.com that issued the certificate it appears that ssl.com (Due to an unexpected incident) had revoked our certificate by accident.

We will keep a dialogue with ssl.com to make sure this does not happen again.

All services should be operational again, if you are still experiencing problems, please try with clearing your browser cache before sending a ticket.

Backend Investigating SSL revocation status for *.qbank.se

Some customers have reported that their browsers are complaining about our wildcard *.qbank.se certificated is not trusted, we are investigating this issue.

Update 11:46 We have received a response from our certificate issuer;

Hello,

Due to an unexpected incident, a number of certificates issued in early May have been revoked. We regret this occurrence and are working to rectify this situation as soon as possible.

Please complete the pending certificate validation request using the link below.

redacted

Please let us know if you have any other questions we're always glad to help.

Regards,

George SSL Support Team support@ssl.com

SSL Support Team support@ssl.com http://www.ssl.com

Ticket Details Ticket ID: BMB-221-20409 Department: Support Type: Issue Status: Open Priority: Critical

Update 11:51 New certificate that is not revoked have been installed on backend servers, we are working on checking other services if they need new certificates as well.

Monday 21st August 2017

No incidents reported

Sunday 20th August 2017

No incidents reported