Update: Both issues are now fixed and deployed to production for all environments hosted by us. For any remaining cases of images in the wrong format (showing as
"corrupted") the solution is to just re-publish them. To be safe it is recommended to re-publish anything published since 2021-09-01.
Kind regards/
The QBank Team
Yesterday it became apparent that we had 2 issues in production. It manifests in a couple of ways like seemingly corrupted images when publishing as well as looking like lost files during publishing and lost history when commenting. These issues are now identified as two separate bugs. One is solved and fixed in production, the other is under investigation. Please note that this only applies to the created formats when publishing. The original file in QBank is not corrupt and no data has been lost.
We’ll keep you posted on the progress.
Kind regards/
The QBank Team
