All systems are operational

About This Site

This is the official QBank status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact us.

To get updates about incidents or scheduled maintenance, subscribe here.

Past Incidents

Tuesday 16th November 2021

QBank Server Maintenance, scheduled 3 years ago

The QBank Operations team is performing upgrades of core services which requires downtime to ensure data integrity. During this period, it will not be possible to use QBank at all. Neither the user interface nor the API will be accessible. Our Operations team will monitor the situation closely throughout the scheduled period and ensure that the service is running as normal afterwards.

If you have any questions or concerns, please feel free to reach out by opening a support ticket with us. https://support.qbank.se/hc/en-us/requests/new

Maintenance starts: 2021-11-16 20:00 CET
Maintenance ends: 2021-11-16 22:00 CET

Update 2021-11-16 19:40 CET

The maintenance is cancelled!

During the last minute preparations, factors were discovered that threatened us from performing the maintenance safely within the time frame. We discussed different options, but no solutions that allowed us to keep the time frame and the safety level we want were found. Hence, we have decided to cancel the maintenance and reschedule after additional work has been done to ensure that we have control of the time frame and safety within our margins. We hope that you agree with us that this is the right course of action and thank you for your patience.

Wednesday 3rd November 2021

Backend High load on Database server

Currently, we are experiencing a high load on the QBank database servers which is resulting in performance issues on all our services.
The team is working hard on quickly resolving this issue.

Tuesday 2nd November 2021

No incidents reported

Monday 1st November 2021

No incidents reported

Sunday 31st October 2021

No incidents reported

Saturday 30th October 2021

No incidents reported

Friday 29th October 2021

No incidents reported

Thursday 28th October 2021

No incidents reported